We know you can't wait to receive your fragrance. That’s why we offer fast, trackable shipping with trusted delivery partners, ensuring your order arrives safely and on time.
Your privacy and safety matter. We use advanced encryption and secure payment gateways to ensure your personal and financial information is always protected while shopping with us.
At Amy’s Fragrance, we're here for you anytime, anywhere. Our dedicated support team is available 24/7 to assist with your orders, product questions, or any concerns because your satisfaction is our top priority.
Every bottle from Amy’s Fragrance is crafted with premium ingredients and attention to detail. From long-lasting scent profiles to elegant packaging, we promise a luxurious experience with every spray.
At Amy’s Fragrance, we don’t just make perfumes, we craft memories, moments, and a lasting presence. Born from passion, perfected through experience, and produced with precision, our fragrances are designed for those who desire more than just a scent they want a statement. All of our perfumes are proudly produced in Dubai, UAE, in collaboration with direct perfume houses renowned for their world-class manufacturing and unmatched quality standards. From the heart of the fragrance capital of the world straight to your hands — no middlemen, no compromises.
Frequently Asked Questions
Yes! Our fragrances are formulated with premium-quality essential oils and fixatives to ensure they last all day. Just a few sprays go a long way.
Yes, all of our products are cruelty-free and never tested on animals. Most of our scents are vegan—check individual product pages for full ingredient information.
Yes! We offer travel-size sprays and curated discovery sets, so you can try different fragrances before committing to a full-size bottle.
To maintain scent quality, keep your perfume in a cool, dry place away from direct sunlight and extreme temperatures.
Our perfumes are skin-friendly and made with high-quality ingredients. However, if you have sensitive skin or allergies, we recommend a patch test before full application.
We offer a range of shipping methods to suit your needs, including Standard, Express, and Priority shipping options. All orders are dispatched through trusted couriers to ensure your perfumes arrive safely and promptly.
Yes, we proudly ship to most countries around the world. International shipping times and rates vary based on your location. All applicable customs and import duties are the responsibility of the customer.
Shipping times depend on your location and the method selected:
Domestic Orders: 3–7 business days (Standard), 1–3 business days (Express)
International Orders: 7–21 business days
Once your order is dispatched, you'll receive a tracking link to monitor its progress.
Yes, in select locations, we offer expedited and same-day delivery options at checkout. Availability depends on your shipping address and the time the order is placed. Orders must be placed before 12 PM (local time) for same-day dispatch.
You’ll receive a tracking number via email once your order ships. You can track the status directly through the courier's website or from your account dashboard on our website.
If your order has not been processed yet, we can update your shipping address. Please contact our customer service as soon as possible. Once the order has shipped, we are unable to change the delivery address.
We take pride in our premium packaging. Each perfume is securely placed in a custom-designed protective box to prevent any movement or damage during transit. For gift orders, we also offer elegant gift wrapping and custom messages.
Yes, we are committed to sustainability. Our boxes are made from recyclable materials, and we’re constantly working to reduce excess packaging while still ensuring your items arrive safely.
We’re sorry to hear that! If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging. We’ll either send a replacement or issue a refund as soon as possible.
If your tracking information shows no movement for several days or says “delivered” but you didn’t receive the package, please reach out to us. We’ll coordinate with the courier and either reship your order or provide a resolution.
Yes! At checkout, you can select our gift packaging option, which includes a luxury box, ribbon, and an optional personalized note. It’s perfect for birthdays, anniversaries, or holiday gifting.
No, we do not include printed invoices or prices in the packaging, making it ideal for direct-to-recipient gifting. Your receipt will be emailed to you upon purchase.
